Edinburgh Office:

Borders Office:

0131 510 8909

01896 242 006

terms & conditions

Please note these plans are purely for domestic roofs and not commercial roofs.

 

Bronze Plan

- Visit dates are to be agreed by the customer and EBRC, the appointments must be made with at least 21 days notice prior to the visit.

- Gutter cleaning does not include repairs or any replacement parts for the gutter.

- The bronze package includes a maximum of 5 tile/slate replacements, any over this number will be charged to the customer.

- An annual roof survey will be conducted as part of the package, once complete the customer will be supplied a full report of the roof and any recommendations picked up on the check. If work is required EBRB will supply a free no obligation quote for the work.

- Minimum 12 month contract.

- The terms above are based on standard access and roof sizes, if your roof requires additional access the process above may vary.

 

Silver Plan

- Visit dates are to be agreed by the customer and EBRC, the appointments must be made with at least 21 days notice prior to the visit.

- Gutter cleaning does not include repairs or any replacement parts for the gutter.

- Gutter joint repair

- The silver package includes a maximum of 15 tile/slate replacements, any over this number will be charged to the customer.

- An annual roof survey will be conducted as part of the package, once complete the customer will be supplied a full report of the roof and any recommendations picked up on the check. If work is required EBRB will supply a free no obligation quote for the work.

- You are entitled to one emergency callout, the callout terms only cover the callout and any temporary repairs, any permanent fix will be supplied via a no obligation quote.

- Minimum 12 month contract.

- The terms above are based on standard access and roof sizes, if your roof requires additional access the process above may vary.

 

Gold Plan

- Visit dates are to be agreed by the customer and EBRC, the appointments must be made with at least 21 days notice prior to the visit.

- The gold package entitles you to 2 visits per year. During the visit the bullet points above will be actioned if required.

- Gutter cleaning does not include repairs or any replacement parts for the gutter.

- Gutter joint repair

- The gold package includes a maximum of 20 tile/slate replacements, any over this number will be charged to the customer.

- An annual roof survey will be conducted as part of the package, once complete the customer will be supplied a full report of the roof and any recommendations picked up on the check. If work is required EBRB will supply a free no obligation quote for the work.

- You are entitled to unlimited emergency callouts, the callout terms only cover the callout and any temporary repairs, any permanent fix will be supplied via a no obligation quote.

- Minimum 12 month contact

- The terms above are based on standard access and roof sizes, if your roof requires additional access the process above may vary.

 

 

 

APPROVED INSTALLERS

ACCREDITED CONTRACTOR

APPROVED SYSTEMS INSTALLER

Call Us: 0131 510 8909 - 01896 242 006

 

Email Us: info@edinburghbordersroofing.co.uk

Copyright © 2018 Edinburgh Borders Roofing & Building - All Rights Reserved